Privacy Policy

How we handle personal information on this site.

Business Information

Company: Chamde LLC Location: Azabu-Juban, Minato-ku, Tokyo Contact: 03-4446-4575 / info.onsenspa0310@gmail.com

1. Collection of Personal Information

When you use our contact forms or make reservations on this website, we may collect personal information such as your name, email address, and phone number. This information is used to respond to inquiries, confirm reservations, and provide service-related communications.

2. Purpose of Use

We use the collected personal information for the following purposes: • Responding to and handling inquiries • Communicating regarding reservation confirmations, changes, and cancellations • Sending service-related notifications • Analyzing usage for service improvement (statistical processing that does not identify individuals)

3. Disclosure to Third Parties

We will not provide personal information to third parties without your consent, except as required by law.

4. External Form Services

Our contact forms utilize external form services. Information entered into these forms is managed in accordance with the respective service provider's privacy policy. * The specific service name and privacy policy link will be posted once confirmed.

5. External Reservation Services

Reservations are processed through the LINE Official Account, provided by LY Corporation. Information provided during booking is managed in accordance with LINE's privacy policy. For more information, please refer to LINE's Privacy Policy (https://line.me/en/terms/policy/).

6. Domain and Hosting

This website is hosted and its domain is managed using services provided by Cloudflare, Inc. Connection information such as IP addresses may be collected by Cloudflare when you access this site. For more information, please refer to Cloudflare's Privacy Policy (https://www.cloudflare.com/privacypolicy/).

7. Analytics (Google Analytics)

This website uses Google Analytics (GA4) for the purpose of improving our services. Google Analytics uses cookies to collect anonymous traffic data. This data does not identify individuals. If you wish to opt out of cookie tracking, you can disable cookies through your browser settings. For more information, please refer to Google's Privacy Policy (https://policies.google.com/privacy).

8. Use of Cookies

This website may use cookies for the following purposes: • Analytics (Google Analytics) • Improving site usability If you do not wish to accept cookies, you can disable them through your browser settings. Please note that some features may be limited as a result.

9. Information Security

We implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.

10. Changes to This Policy

This policy may be updated without prior notice due to changes in applicable laws or our services. The revised policy takes effect upon publication on this website.

11. Contact

For inquiries regarding the handling of personal information, please reach out through our Contact page, by phone (03-4446-4575), or by email (info.onsenspa0310@gmail.com).

Effective Date

Effective and revised as of July 10, 2026